At Asian Pier, we specialize in bring values directly to you by building strategic alliances with Asian manufacturers and suppliers. Such alliances allow us to offer quality merchandise at substantial discounts compared to regular retail prices. As such, our selection changes periodically to reflect the values we can bring to our customers. Consequently we update our selection frequently. So please feel free to browse. If you do not find the items you need, send us a message, or come back in about a month. We have negotiated with our manufacturers to ship some merchandise in generic cartons. In order to offer you the best value, such merchandise will be shipped to you with generic wrapping. 3149 S. Morgan Chicago, IL 60608 Tel: (773) 843-6398 Fax: (773) 843-9993 COMMUNICATION: We love to hear your feedback! You can contact us either by calling (773) 843-6398 or e-mail us at Comment@Asian-Pier.com. Your e-mail address is extremely important to us. This allows us to contact you for further questions about your order and to notify you when your order has been shipped. CREDIT CARD PROCESSING: Your credit card will only be charged when the item(s) purchased have been shipped. Please ensure the name, address, telephone number in the "Ship to" and "Bill to" section of the order form are the same; and the "Bill to" address must be the same as that on file with your credit card company. SHIPPING CHARGES: Orders are generally shipped within 2 - 3 business days. We offer the following types of shipping: UPS Ground : Orders less than $100.00 : Shipping is $10.00 Orders more than $100.00 : Shipping is $20.00 3 Day Select : Orders less than $100.00 : Shipping is $20.00 Orders more than $100.00 : Shipping is $40.00 We have negotiated with our manufacturers to ship some merchandise in generic cartons. In order to offer you the best value, such merchandise will be shipped to you with generic wrapping. RETURN POLICY: 15-day satisfaction guarantee: We will refund the cost of the merchandise with no questions ask (Shipping and handling cost is not refundable). If, for any reason, within 15 days of delivery, you are not satisfied with your purchase, just drop us an e-mail at Return@Asian-Pier.com. We'll explain the options and choices that are available to ensure that you are completely satisfied. SALES TAX: Shipments to Illinois will be charged Sales Tax of 6.25% WHOLESALE CUSTOMERS: We offer lot prices for bulk purchases. Please contact us at Sales@Asian-Pier.com for details. |